Leveraging Salesforce LiveMessage to Add Messaging to your Service Channel Mix

What if I told you there was a new channel you could add to your Customer Service mix that potentially more than half of your customers prefer, has an incredible response rate and also is cheaper per interaction than a phone call? Messaging is that channel – and it’s one of the hottest new channels Read more about Leveraging Salesforce LiveMessage to Add Messaging to your Service Channel Mix[…]

Messaging as a Customer Service Channel with Salesforce LiveMessage – Webinar

Featuring the VP of Messaging, Salesforce Service Cloud (Former CEO of Heywire), Meredith Flynn-Ripley Messaging has quickly become one of the hottest new channels for Customer Service. With the explosion of smart phones and texting in general, your customers are looking to get answers using Messaging – a channel they are already using on a Read more about Messaging as a Customer Service Channel with Salesforce LiveMessage – Webinar[…]

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