April 4, 2013

Senior Consultant – New England

About Gears

GearsCRM is a Salesforce Gold Cloud Alliance Partner and provider of Salesforce consulting services. Clients rely on us as a trusted adviser in the selection, design, optimization, and deployment of effective saleforce.com implementations. Our primary focus is on customizing Salesforce to meet our clients’ specific business needs. We also provide clients with on-going support and a range of advisory services centered on the many technologies that support sales, marketing and customer relations processes. With our in-depth business experience and technical knowledge, we help clients to implement and roll out their Salesforce initiatives for maximum business impact and ROI. Benefits include working from home on a flexible schedule, health, dental, vision, short and long term disability, life insurance, flex-spending, 401K, generous paid time off, and the satisfaction of delivering expert Salesforce solutions on a daily basis.

Job Summary

GearsCRM is searching for a sharp, motivated Salesforce expert to join our team as a Senior Consultant to support our New England based projects. In this role, you’ll collaborate with clients to analyze business requirements, design Salesforce solutions and manage projects. You’ll partner with our industry leading team of Solutions Architects, Developers and Technical Architects to solve complex problems and deliver best practice Salesforce implementations and enhancements to your clients.

We work from home on flexible schedules, collaborating to solve complex problems for great clients. Benefits include health, dental, vision, short and long term disability, life insurance, flex-spending, 401K, generous paid time off, and the satisfaction of delivering expert Salesforce solutions on a daily basis.

Candidate must be located in Massachusetts, New Hampshire, Connecticut or Rhode Island.

Job Duties

  • Facilitate business process reviews to identify client requirements and processes.
  • Translate client requirements into Salesforce design, leveraging best practices and minimizing the need for custom development.
  • Configure Salesforce Sales Cloud, Service Cloud, and Force.com solutions.
  • Develop technical requirements for internal developers.
  • Effectively manage all aspects of projects and client communications.
  • Deliver end user training and documentation.

Desired Experience

  • Deep understanding of Salesforce administration required (Sales Cloud, Service Cloud and Force.com).
  • 3+ years of experience managing an advanced Salesforce instance required. Exposure to multiple Salesforce instances preferred.
  • Sales Consultant or Service Consultant certification preferred.
  • Refined ability to understand and assess how business processes can be improved using Salesforce.
  • Operational or analysis background in sales, marketing or customer service.
  • Excellent problem solving and project management skills.
  • Demonstrated ability to document requirements for technical resources, and ability to understand technical solutions leveraging Apex, VisualForce and Web Services.
  • Strong data management skills required, including experience with data consolidation and de-duplication. Advanced knowledge of Excel and Data Loader required; Demandtools knowledge preferred.
  • Experience designing integration data mappings preferred.
  • Demonstrated ability to work well both independently and as part of a team.
  • Proven ability to successfully juggle multiple projects, deliverables and deadlines at once.

Please email us at jobs@gearscrm.com and include your resume if you’re interested.

GearsCRM is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.

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