Empower your Sales Representatives to be aware of everything happening related their accounts. Whether it’s a high priority case being opened for their account, or a new opportunity being created by an overlay sales team, or even a maintenance contract expiring, they need to know of these changes so when they are speaking to that customer next, there are no surprises. Salesforce’s Chatter is a perfect tool to receive the notifications, but currently they would need to follow not only the account, but all records associated with that account to get the Chatter feeds.
That’s why we’ve developed Account360 Chatter. With Account360 Chatter, simply by following the account a user can:
- Receive Chatter notifications for any new record created on an account. This includes Cases, Opportunities, Assets, Contracts and even custom objects.
- Receive filtered Chatter notifications for updates to these related records. Only want to know about High or Critical cases? With Account360 Chatter, you can create a filter for that.
We’ve just released Account360 Chatter – Cases on the appexchange. Account360 Chatter – Cases is a free app that will create a Chatter feed for all new cases created for an account. Again, this is a free app, so please give it a try.
If you’re interested in getting the full functionality of Account360 Chatter, please visitGearsCRM and we will get back to you within 24 hours or call us at 1-888-817-5764.