Introducing PinPoint – Salesforce SOS for Manufacturing

“The Pool Guy” is a classic Seinfeld episode where due to yet another crazy and highly unlikely series of events, the gang finds themselves in a ridiculous situation. In this episode, Kramer gets a new phone number which is one digit off of the Movie Phone service’s phone number. So, when he starts getting calls Read more about Introducing PinPoint – Salesforce SOS for Manufacturing[…]

Salesforce Spring 16 Feature Write-up – Service Cloud

First, I hope everyone had a happy and safe New Year. Personally, I was very happy to see it was a quiet New Year’s and sort of hoping 2016 stays that way. Alright, in Part 1 of our Spring 16 write-up, I was on the verge of going to see the Force Awakens (it was Read more about Salesforce Spring 16 Feature Write-up – Service Cloud[…]

Salesforce Winter 16 Feature Write-up – Sales, salesforce1 and Platform

Winter 16 is already here for half of us, and the other half will be getting it this upcoming weekend. In Part 3, we covered all of the Collaboration Features in Winter 16 including updates to Chatter and some major new features for Communities. Here in our last part we’ll be covering all of the Read more about Salesforce Winter 16 Feature Write-up – Sales, salesforce1 and Platform[…]

Salesforce Summer 15 Feature Write-up – Part 2

It’s time for yet another salesforce release and the Summer 15 release notes are now available to review. In Part 1, we covered all of the new features around Sales Cloud, salesforce1 and the platform updates. In this part we are going to cover all of the Service Cloud enhancements and there are some big Read more about Salesforce Summer 15 Feature Write-up – Part 2[…]

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