Customer Service in Manufacturing: Order Management Support

Welcome to part 1 of what will be an ongoing blog series covering different aspects of how manufacturers can leverage Salesforce to provide better customer service for their customers. Customer service in manufacturing is a pretty broad subject – on top of that, manufacturing as a whole is a pretty broad industry. When an industry Read more about Customer Service in Manufacturing: Order Management Support[…]

Consolidate Salesforce Workflows into a Rules Set

If you’re a power administrator of salesforce, you’re probably already close to hitting your workflow limits on an object – or maybe even already hit it and been getting creative trying to get around these limits. One of the things we’ve found is that customers with lots of workflows typically have this due to trying Read more about Consolidate Salesforce Workflows into a Rules Set[…]

Overview of salesforce’s Process Builder

Process Builder is one of the most exciting new administrator tools that salesforce has released in years. As many of you know, Process Builder was released in beta for Winter 15 and will soon be generally available in Spring 15. As we’ll detail below, Process Builder really expands what an administrator can do with standard Read more about Overview of salesforce’s Process Builder[…]

Salesforce Summer 14 New Features – Part 1

Feels like we’re still digesting Spring 14, and the Summer ’14 release notes are already out. With another over 300 pages of release notes (327 pages in all!), there is a lot to digest here. Similar to the last few releases (Summer ’13, Winter 14 and Spring 14) there is too much here to do Read more about Salesforce Summer 14 New Features – Part 1[…]

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