We are very excited to join Salesforce on a webinar to discuss what we’ve found from former RightNow customers that have made the switch over to Salesforce Service Cloud. We’ll be discussing our blog post on the Top 5 Reasons Service Organizations Make the Switch from Oracle Service Cloud to Salesforce Service Cloud.
Please join us for this live Q&A webinar:
When: Thu, Jan 26, 2017 2:00 PM – 2:30 PM EST / 11:00 – 11:30 PST
To Register: https://attendee.gotowebinar.com/register/3818473421447704067
We’ll be answering questions and showing examples on the following features:
- Improved Agent Experience
- Complete Customer View
- Customer Community with Mobile Capabilities
- Measure Performance with SLAs
- Intelligent Omni Routing
Hope to see you there!